Life after live
The Lasting Power of Attorney (LPA) digital service went live in May 2014, the first government exemplar to pass the Digital by Default service standard to do so. Product Owner Kaz Hufton tells us what life is like after live.
Arriving with Visas: journey to live
When a group of people comes together for a new piece of work, you never know how they’ll gel.
Lessons from the sharp end: Registered Traveller
In the continuing series on lessons learned within the Transformation Programme Richard Milner, Transformation Lead in GDS, looks at the ups and downs of delivering Registered Traveller as a digital by default service.
Lessons from the sharp end of digital service transformation: standardising process with the Prison visit booking service
In the continuing series of posts from people across government who've been involved in the Transformation Programme, GDS Transformation Lead Jake Barlow shares a highlight of delivering the Prison visit booking exemplar as a Digital by Default service.
Lessons from the sharp end of digital service transformation: a look back at developing View Driving Licence
In the first of a series of posts from people across government who've been involved in the Transformation Programme, DVLA's Ryan Davies takes a look at the ups and downs of delivering the View driving licence exemplar as a Digital by Default service.
Recent highlights: digital transformation programme
Here’s the latest from the Transformation Programme, including some news from the departments and agencies among our exemplar services. Releases The new Carer’s Allowance service went live on 28 November. The launch of this service coincided with Carer’s Rights Day …
New Find an apprenticeship service public beta released
On December 9 the new Find an apprenticeship service became the latest exemplar to be released to the public as a beta service and already users have been applying for jobs with almost 1,800 registering within the first week. The online …
A look back at Prison visit bookings: using data to troubleshoot a digital service
I’m Tony Duarte, Product Service Manager at Ministry of Justice. I’ve been working on the Prison visit booking exemplar, which has been live since September. As it’s always better to talk not about how to do things, but how they …
Doing the right things in the right way: agile governance at the Home Office
I’m Hugh Ivory, I work in the GDS Transformation team. Recently I’ve been working with our colleagues in the Immigration Platform Technologies (IPT) Programme at the Home Office to run a governance pilot. The purpose was to help them govern …
Student finance: how Conversion Funnel Analysis gives an insight into how a service is performing
Lindsay Brown, Lead Product Manager at the Student Loans Company, and Jim Williams, Product Analyst for GDS, explain how the Student Loans Company use Google Analytics to show them how users are interacting with the exemplar's online application forms. When …