In the first of a series of posts from people across government who've been involved in the Transformation Programme, DVLA's Ryan Davies takes a look at the ups and downs of delivering the View driving licence exemplar as a Digital by Default service.
On 3 February Sprint 15 celebrated the success of digital transformation across Government over the last couple of years and also set challenges for the years to come.
I’m Tony Duarte, Product Service Manager at Ministry of Justice. I’ve been working on the Prison visit booking exemplar, which has been live since September. As it’s always better to talk not about how to do things, but how they …
Lindsay Brown, Lead Product Manager at the Student Loans Company, and Jim Williams, Product Analyst for GDS, explain how the Student Loans Company use Google Analytics to show them how users are interacting with the exemplar's online application forms. When …
Today exemplar number 4 - Renew a patent - becomes the 4th service released live into the world as part of the transformation programme. The team at the Intellectual Property Office (IPO) in Newport has worked with GDS to build this …
As Electoral registration today follows Lasting Power of attorney (LPA) in becoming a live exemplar, Chris Mitchell blogs about how LPA has led the pack in meeting the high standards required to reach this milestone... First of many Recently the …
This is a post about an encounter with a service user that I wanted to share. For me, the meeting was a timely reminder of what working with departments on the transformation programme is all about. I’m lucky enough to …
Last week marked the end of a 6-week proof of concept at the Land Registry, supported by GDS. The aim was build a concept for a digital service focussed on user needs. The result was to be shown to staff …
Hi, I’m Geoff Court and I’m the Service manager for Patent renewals at the Intellectual Property Office (IPO). The service is one of the 25 exemplar digital services being transformed for the benefit of users. The IPO already has a …
I’m Jonny Cavell, Technical Lead for the Registered Traveller exemplar at the Home Office. This is a post about how we shared code between two exemplar projects – Visas and Registered traveller – the successes, the difficulties, and everything in between. …