Back in August Civil claims accelerated possession service passed its Digital by Default Service Standard assessment. The service has now been live for a few weeks and it’s the perfect moment to take stock. Here Product and Service Manager Eliot …
I’m James Ashton and I work as a delivery manager for the Transformation Programme. We have just published the first part of our guidance on governance for service delivery and we’d like to know what you think of it. Publication …
Natalie Taylor is the transformation manager for the Registered Traveller Service team at the Home Office. Here she suggests some new ways of conducting retrospectives as the team makes their digital transformation journey: the ‘appreciative retrospective’ is about focusing on the …
That’s the conclusion we came to when we asked our practitioners the question we get asked most often: how do I know how to get the best training in agile project management? At GDS we encourage the use of agile …
On 9 July I hosted a brand new event called StackMaps. StackMaps aimed to consider how the geospatial data government holds can be used to produce high quality user-facing services. The idea was to bring together some of the people …
GDS is working with the Department for Business, Innovation & Skills and associated agencies on 5 of the 25 exemplar projects. Apprenticeship applications is one of the biggest of these services, with an anticipated 1.38m transactions a year. A digital …
I’m Ash and I work in the GDS Transformation team. Recently I’ve been part of a team looking at the tricky topic of governance. This post is aimed at people who govern service delivery. It’s long, and we’re sorry about …
Last week marked the end of a 6-week proof of concept at the Land Registry, supported by GDS. The aim was build a concept for a digital service focussed on user needs. The result was to be shown to staff …
Following the success of the Waste carrier registration exemplar service, the Environment Agency applied their new skills and ways of working to develop a digital service that helps anglers report their catch to government. The data gathered through the Rod …