It seems to me that these updates come around quicker every month but it may just be that we’ve had another busy few weeks across the transformation programme! Released this month The team at the Intellectual Property Office (IPO) has …
Today exemplar number 4 - Renew a patent - becomes the 4th service released live into the world as part of the transformation programme. The team at the Intellectual Property Office (IPO) in Newport has worked with GDS to build this …
I’m Ash and I work in the GDS Transformation team. Recently I’ve been part of a team looking at the tricky topic of governance. This post is aimed at people who govern service delivery. It’s long, and we’re sorry about …
Regular readers of this blog will know that the transformation programme is supporting the redesign of 25 government services by March 2015 - making them simpler, clearer and faster to use. As you’d expect, delivery is speeding up as we …
As Electoral registration today follows Lasting Power of attorney (LPA) in becoming a live exemplar, Chris Mitchell blogs about how LPA has led the pack in meeting the high standards required to reach this milestone... First of many Recently the …
Registered Traveller is a new service for frequent travellers coming to the UK who are citizens of the USA, Canada, Australia, New Zealand or Japan. By registering through this system beforehand, eligible travellers do not need to be processed through …
This is a post about an encounter with a service user that I wanted to share. For me, the meeting was a timely reminder of what working with departments on the transformation programme is all about. I’m lucky enough to …
Every month the transformation programme moves forward and more exemplars speed towards their live dates. To help demonstrate progress, new ways of working and approaches to service delivery, we’re encouraging departments to talk about their work, show the thing they’re …
Last week marked the end of a 6-week proof of concept at the Land Registry, supported by GDS. The aim was build a concept for a digital service focussed on user needs. The result was to be shown to staff …
I’m a bit slow off the mark with my regular update this time around but that’s not because of a dearth of things to write about - quite the opposite in fact! Starting with a quick round-up of progress across …