An ‘online patent renewal service’ may not sound gripping to all readers, but it is transformational, improving the experience of both Intellectual Property Office (IPO) customers and the people who handle their patent applications alike. It’s a mini revolution for …
Until recently I worked at the Test, Design and Consultancy Services (TDCS) as the testing lead for the Home Office visit visa application. This was the first project I’ve ever done agile testing on. My colleague Mat wrote about what …
Last night I went to the Civil Services Awards along with some of the Digital team and CEO from the Office of the Public Guardian (OPG). The Lasting Power of Attorney (LPA) digital exemplar service was shortlisted for the operational …
Hi I’m David, a Business Analyst in the GDS transformation team. I've spent recent months with a few other GDS colleagues, focussing on the waste carriers registration project at the Environment Agency. Waste carriers might not be the most high …
Kalbir Sohi HMRC product manager, shares thoughts on attending sprint share just over a week ago - Much of what we do in working in digital transformation across government starts with user needs and the latest GDS SPRINT event was clearly designed …