A lot has happened over the past few weeks across the transformation programme and within the departments and agencies among our exemplar services. 7 up We’ve seen a number of services go live recently, here’s a look at the most …
Back in August Civil claims accelerated possession service passed its Digital by Default Service Standard assessment. The service has now been live for a few weeks and it’s the perfect moment to take stock. Here Product and Service Manager Eliot …
I’m James Ashton and I work as a delivery manager for the Transformation Programme. We have just published the first part of our guidance on governance for service delivery and we’d like to know what you think of it. Publication …
Natalie Taylor is the transformation manager for the Registered Traveller Service team at the Home Office. Here she suggests some new ways of conducting retrospectives as the team makes their digital transformation journey: the ‘appreciative retrospective’ is about focusing on the …
The Registered Traveller Service is for people from Australia, Canada, Japan, New Zealand and the United States of America who travel regularly to the UK. Once enrolled, members can pass through the border using the faster European Economic Area (EEA) …
I’m a bit late this month with my round-up of progress on the Digital Transformation Programme - I’ve had a couple of weeks summer hols leave, relaxing in the sunshine, so I’m keeping this post short and sweet. At this moment …
We’re content designers working on GOV.UK and the exemplar services. We ran our first content for services workshop recently (many thanks to everyone who came along) and wanted to pass on some tips on creating content for services. Hopefully these will …
GDS is working with the Department for Business, Innovation & Skills and associated agencies on 5 of the 25 exemplar projects. Apprenticeship applications is one of the biggest of these services, with an anticipated 1.38m transactions a year. A digital …
It takes a great deal of hard work behind the scenes to ensure that the delivery of any redesigned digital service remains on track. Many of the teams on our 25 exemplar projects are working to deadlines that are closely linked …
As David mentioned in his latest highlights post, the Transformation programme was recently invited to take part in Civil Service Live. This annual conference takes place at locations around the UK and brings together public sector workers and private sector …