The end of the beginning: looking to the future of digital transformation
Director of Transformation Mike Beaven has blogged about the last 400 days of transforming major public services.
Lessons from the sharp end: Registered Traveller
In the continuing series on lessons learned within the Transformation Programme Richard Milner, Transformation Lead in GDS, looks at the ups and downs of delivering Registered Traveller as a digital by default service.
Lessons from the sharp end of digital service transformation: standardising process with the Prison visit booking service
In the continuing series of posts from people across government who've been involved in the Transformation Programme, GDS Transformation Lead Jake Barlow shares a highlight of delivering the Prison visit booking exemplar as a Digital by Default service.
Lessons from the sharp end of digital service transformation: a look back at developing View Driving Licence
In the first of a series of posts from people across government who've been involved in the Transformation Programme, DVLA's Ryan Davies takes a look at the ups and downs of delivering the View driving licence exemplar as a Digital by Default service.
5 lessons learnt: getting services live
We’re far enough into the Transformation Programme - with 7 services now live and more on the way - to have learnt a thing or two about releasing a digital service into the wild. As you’d expect, it isn’t as …
A year of building: the latest from Visas
It’s been a while since last had an update from the team working on the Home Office’s Visas exemplar. The team have been very busy - the public beta service was released early in the summer to excellent customer feedback …
Civil claims: the steep learning curve that leads to live
Back in August Civil claims accelerated possession service passed its Digital by Default Service Standard assessment. The service has now been live for a few weeks and it’s the perfect moment to take stock. Here Product and Service Manager Eliot …
First instalment of new governance guidance released
I’m James Ashton and I work as a delivery manager for the Transformation Programme. We have just published the first part of our guidance on governance for service delivery and we’d like to know what you think of it. Publication …
Step through the digital gate: the latest from Registered Traveller
The Registered Traveller Service is for people from Australia, Canada, Japan, New Zealand and the United States of America who travel regularly to the UK. Once enrolled, members can pass through the border using the faster European Economic Area (EEA) …
Behind the scenes at Rural Support: the latest from the CAP-D programme
It takes a great deal of hard work behind the scenes to ensure that the delivery of any redesigned digital service remains on track. Many of the teams on our 25 exemplar projects are working to deadlines that are closely linked …