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Doing the right things in the right way: agile governance at the Home Office

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I’m Hugh Ivory, I work in the GDS Transformation team. Recently I’ve been working with our colleagues in the Immigration Platform Technologies (IPT) Programme at the Home Office to run a governance pilot. The purpose was to help them govern …

Agile working: the ‘appreciative retrospective’

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Natalie Taylor is the transformation manager for the Registered Traveller Service team at the Home Office. Here she suggests some new ways of conducting retrospectives as the team makes their digital transformation journey: the ‘appreciative retrospective’ is about focusing on the …

9 content tips to help you build a better digital service

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We’re content designers working on GOV.UK and the exemplar services. We ran our first content for services workshop recently (many thanks to everyone who came along) and wanted to pass on some tips on creating content for services. Hopefully these will …