Lindsay Brown, Lead Product Manager at the Student Loans Company, and Jim Williams, Product Analyst for GDS, explain how the Student Loans Company use Google Analytics to show them how users are interacting with the exemplar's online application forms. When …
As David mentioned in his latest highlights post, the Transformation programme was recently invited to take part in Civil Service Live. This annual conference takes place at locations around the UK and brings together public sector workers and private sector …
Regular readers of this blog will know that the transformation programme is supporting the redesign of 25 government services by March 2015 - making them simpler, clearer and faster to use. As you’d expect, delivery is speeding up as we …