In the continuing series on lessons learned within the Transformation Programme, Hazel Hardie, Digital Service Manager at HMRC, looks at the ups and downs of delivering PAYE for employees as a digital by default service.
Here’s the latest from the Transformation Programme, including some news from the departments and agencies among our exemplar services. Releases This month saw one new service released to users as a public beta. PAYE for employees allows employees to tell …
As David mentioned in his latest highlights post, the Transformation programme was recently invited to take part in Civil Service Live. This annual conference takes place at locations around the UK and brings together public sector workers and private sector …