Natalie Taylor

Agile working: the ‘appreciative retrospective’

Natalie Taylor, 8 September 2014 - Exemplar projects, Training

Natalie Taylor is the transformation manager for the Registered Traveller Service team at the Home Office. Here she suggests some new ways of conducting retrospectives as the team makes their digital transformation journey: the ‘appreciative retrospective’ is about focusing on the …

Step through the digital gate: the latest from Registered Traveller

Natalie Taylor, 2 September 2014 - Exemplar projects, Programme updates

The Registered Traveller Service is for people from Australia, Canada, Japan, New Zealand and the United States of America who travel regularly to the UK. Once enrolled, members can pass through the border using the faster European Economic Area (EEA) …

Digital transformation

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